Refund Policy

Of course, you can make use of the option to return the artwork within 14 days from the day you received the creation, if it does not meet your expectations. If you return the artwork, we will refund the amount due via the same method as your initial payment as soon as we have received and inspected the painting you are returning. Return shipping fee is not refundable.

Please do not hesitate to write me an email to info@kossiart.com so that we can clarify the next steps together. Your satisfaction is our highest priority and we will certainly find a solution that meets your wishes.